Master Tool Repair Inc (MTR) sells tools and parts to contractors and tool owners across the country. They represent and sell for over 35 national tool brands including DeWalt, Black & Decker, Kobalt, Porter Cable, Craftsman, and Husky. Various types of tools are sold including air compressor parts, generators, pressure washers, pneumatic nail guns, as well as hard to find replacement parts.
Manually managing this complex mix of inventory and changing prices from so many suppliers was a challenge. Requiring a solution for managing the complexity of their core business, MTR partnered with Array Digital to create an inventory information management system. Data is now standardized, organized, and migrated to their various production systems used to place and process orders across multiple sales channels. Array Digital has streamlined the process of receiving supplier parts and price lists through the implementation and support of a custom software solution.
“Erik Olson has been very helpful translating our data needs into systems that his developers have created and continue to develop to be able to manage close to 500,000 skus under many brands. Pricing comes in several different formats from each of our suppliers with different discounts which makes updating our inventory system a challenge. Erik and his team have created tools which make this process much simpler.”
– Gill Trotman, CEO of Master Digital Services