Jason Lazarus


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About Jason Lazarus
In this episode of the Managing Partners Podcast, Kevin Daisey interviews Jason Lazarus, a lawyer and founder of Synergy, who specializes in helping personal injury law firms manage healthcare lien resolutions. Jason shares his personal journey, including his own experience with a serious injury, and how it shaped his mission to help others. The conversation delves into the importance of outsourcing lien resolution, the benefits of Synergy’s services, and Jason’s entrepreneurial journey, including his writing and podcasting endeavors. The episode highlights the significance of effective communication and innovative solutions in the legal field.
Takeaways:
- Jason Lazarus is dedicated to helping personal injury law firms focus on their core mission.
- His personal injury experience has profoundly influenced his professional approach.
- Synergy provides essential services that alleviate burdens from law firms.
- Outsourcing lien resolution can lead to better financial outcomes for clients.
- Effective communication is crucial in the legal industry.
- Jason’s entrepreneurial spirit drives him to explore multiple ventures.
- He emphasizes the importance of understanding client needs and expectations.
- Jason’s books aim to educate both lawyers and injured parties.
- The client portal developed by Synergy enhances transparency and communication.
- Jason’s journey reflects the unpredictable nature of career paths in law.
Episode Transcript:
Jason Lazarus (00:00) for me, it, it was. a life changing moment. talk about it as being the best thing that's ever happened to me because it allowed me to experience what clients experience Kevin Daisey (00:11) Hey, what's up everyone. We're recording another episode of the managing partners podcast. I'm excited to have you guys here today. I'm joined by a new friend and he is just like me. We are here to help, you know, lawyers and law firms help more people and focus on what they do best. you know, over the years of just really gotten in deeper. and understanding how much lawyers do help people. And, that's what drives us, my team. And, you we, we is deeper than we just do marketing or whatever. So, Jason here is, is just that he is someone who, is a lawyer himself, but, he helps lawyers and he helps lawyers focus on more of what they need to be focused on. And so I'm excited for him to share his knowledge today and his background, his story. But I was just on Jason's podcast. I appreciate that. Great experience. so wanted to reciprocate, have him on the show. And again, he's got an awesome story, amazing story, and it really helps firms around the country. And we'll get into that too. So Jason, welcome to the show. Jason Lazarus (01:20) Thank you. Very happy to be here today. Kevin Daisey (01:22) Yeah. Thanks for having me. I'm glad you came on the show to share and Jason Lazarus again, bestselling author, founder, CEO of Synergy, which we'll get into what Synergy is and what they do as well as other things as well. You're in special needs law firm, I believe. So he's, he's just super involved and doing a lot of good things. So Jason, you know, obviously always kick off the show with. You know, kind of letting us tell your story, your background and what brought you to where you are today, service and law firms. Jason Lazarus (01:55) Well, you know, it really boils down to desire to help people and something that as I've built Synergy and in my law practice too, I've focused on this opportunity and privilege that we get to be a part of the resolution process of personal injury cases, primarily through healthcare lean resolution. Um, I'm actually dressed a bit like a lawyer today because I actually was in court today. through my law firm where I represent Medicaid recipients here in the state of Florida before the Division of Administrative Hearings to get liens reduced here in Florida if it's a Medicaid lien. And the client that I was representing today had second and third degree burns over 50 % of their body from a gasoline explosion. And those are the types of cases where It was a hundred thousand dollar policy limits case, massive pain and suffering, non-economic damages case. And those are cases where, you know, it's, it's so important that they have someone that will fight for them to get the lien reduced because it's the difference between netting out 20, 30 grand out of the a hundred grand or more like 50, 60 grand. Um, so, you know, those things that I get the opportunity to do in my law practice here in Florida, but CineData is on a national scale. I'm so proud of our mission and how we save millions, hundreds of millions of dollars each year for people that are typically very seriously injured and need that money to care for themselves. And for the personal injury law firms we serve, it takes something off of their plate and they get to leverage this team of experts that we've assembled here at Synergy who are incredible people that believe in the mission and want to make sure ultimately every dollar is saved and secured for the injured party for their future because that's what the mission is all about. Kevin Daisey (04:06) Yeah, I love that. and, and also, I mean, so the team members energy, mean, you guys, what? 80, 80 plus folks. Jason Lazarus (04:14) closer to Kevin Daisey (04:15) Close to a hundred. He must've hired like 20 people since I talked to him last night. Let's say he's not a small operation. He's up in PI firms around the country. And so they're not small time over there. And I wanted to kind of throw that out too. Jason is an injury victim. He's experienced his own injury. So I don't know if you want to talk about that and kind of how that's probably shaped. some of your drive and mission there. Jason Lazarus (04:46) Yeah. In 2016, I got struck by a car while, uh, cycling. I was a very avid cyclist and was training at the time just cause I was racing and went out for a group ride that I always did every Tuesday and Thursday morning. And as I was riding to meet the group, I struck by a car and. Unfortunately, I learned firsthand what, you know, people that have been injured go through from. waking up in a, in a hospital, not knowing what in the heck had happened to me to, you know, going through every aspect of a personal injury case, going to mediation, my case did not go to trial, settled mediation, and then going through the whole process of resolving my own lean that was asserted against, my personal injury recovery. So, you know, for me, it, it was. a life changing moment. talk about it as being the best thing that's ever happened to me because it allowed me to experience what clients experience and was a good reset for life in general. know, when, when you wind up in the ICU for 10 days and on a ventilator and can't speak, you spend a lot of time in your own head because you can't talk. and You know, it's, it's a good reset, but you know, for me, obviously sharpened the focus on the mission of helping people that have been injured. Cause it was so difficult for me going through that whole process. And I knew what to expect. It's not, you know, it's not like I didn't know I I'd experienced it. Not myself, but through my professional life. And, so. Yeah, that's not actually led me to write a second book, which called Litigation of Life, which is really for people that have been injured, almost like what to expect when settling. because, you know, for me, it was an opportunity to give a little back, in, that way to help people that are going through that. And I still use that with clients when we need to educate about different aspects of the things that we're experts in. when it comes to a personal injury settlement. you know, ultimately it's, it's just an eye opening experience. And had a, had a recent episode of my podcast where I interviewed a fellow trial lawyer who had eerily struck by a car while cycling same. and just the talk track was very similar. You know, it made him a better lawyer to better understand what his clients go through. Kevin Daisey (07:16) Yeah, no, it's, that's, you know, quite unique, I guess is a one way to put it. And I feel like I've, I feel like I met another lawyer and maybe had a lawyer on the show a couple of years back that had been, an injury case themselves and yet totally different mind shift. And, that, that'll wake you up and change your, your mood real quick. So interestingly enough, since we're on here talking about it, my business partner who's down the hall, got struck while cycling by a car. luckily just the mirror hit him. He wrecked his bike, broken half, that good stuff. Never had any like surgeries or major injuries. but I know it shaped him up real quick. and, and changed his perspective on a lot of things. So luckily it wasn't hurt, but, but yeah, same similar situation there. So. Jason Lazarus (08:02) Yeah, unfortunately it's very common. And I, don't know. I guess I was lucky for a long time. Cause I started riding and racing when I was early teens. So had raced all the way up until I went to college, had raced over in Europe and went to the nationals as a junior. And so I had, been, you know, doing it a very long time and all the way through my, my forties and then got back into racing. But, you know, I, know so many people. who've been, you know, unfortunately hit by cars and, just, mean, serious injuries or actually had a very good friend of mine who I was a cycling companion die three weeks ago, just not, not hit by a car, but in a cycling related accident at a freak accident, went over the handlebars, broke his neck and died instantly. mean, it's, you know, unfortunately, like anything. like that, there's a lot of risk associated with it. But today with cars and people on cell phones, it's really, I no longer go out on the roads like I used to. I'm more on trails and places that it's hopefully a little bit safer. mean, still you have to interact with cars and there's just danger associated with that. Kevin Daisey (09:14) Yeah, well, that's, yeah, the cell phones and the use you see around. So yeah, know, PI firms listening, I'm sure they see a lot of those kinds of cases. So back to Synergy, I want to focus on, know, so the PI firms listen, law firms listening, you know, I guess step us a little bit through like some of the things you take off their plate. Why would, you know, when they're thinking about this, you know, what does it come to their mind? Do all firms know that this service exists? Like, what does that look like? Jason Lazarus (09:44) Well, I would say that the answer to that is a definitive no. We, we, had several new people, which is why I was talking about, you know, our numbers that, that, we're on our all hands, meeting today. And one of them was coming from Rawlings, which is a recovery contractor that works on behalf of the plans to recover from personal injury cases. And he was talking about how few of the cases that he handled. that they were pursuing recovery on behalf of the plans against a personal injury firm were actually represented by experts, meaning most personal injury firms are doing this themselves. And the reason for that is because traditionally law firms have performed this function, but it really is no different than a law firm could do probate in the state work or could do guardianship or other niche areas of the law, but typically that's outsourced to other lawyers. Lean resolution just has not seen the kind of adoption yet, but I do think it's certainly becoming more mainstream, particularly as more firms become focused on how their staff is spending their time. Because if you look at the amount of time spent On-line resolution in a personal injury practice at the end of the case, after fees have been secured, it's basically, you know, a drain on time and money resources that aren't plentiful. And so, you know, when you've got a partner like us that's got deep expertise and experience does this day in day out, can do it in a manner that ultimately. Kevin Daisey (11:19) Hmm. Jason Lazarus (11:30) takes things off the plate of the paralegals and lawyers in the firm. And the cost of resolution is typically passed along as a client cost. It becomes a no brainer, particularly when you're talking about you would have to have an incredibly deep team for a law firm to be able to understand Medicare, Medicaid, Arisa, FIBA, military, private, hospital. Kevin Daisey (11:53) Hmm. Jason Lazarus (11:56) I mean, you're talking about a lot of different types of lien holders and all with their different rules and laws and statutes and formulas. And, you know, for the typical law firm that depth of expertise, they don't have it. We do because the majority of our team has come from the other side that we've hired from who understand this and understand the tax tactics to resolve these things. in the most positive manner. So for the law firms, it really is a no brainer when they sit down and evaluate it. We can walk them through the economics of it because economics of it are going to sell most firms if they're in tune with what their overhead is as it relates to this. Kevin Daisey (12:42) Yeah, I mean, obviously I'm not a law firm owner or lawyer at all, but that seems to make sense to me. I can see, you know, then thinking, no, is it going to cost me more money? And I got to hire this other firm to handle all these things for me. But is it, am I right to say that you're probably a more successful at getting these resolved and more money out of these cases as well? Right. Jason Lazarus (13:05) Yeah, typically our results are going to be better. you know, I mean, it's analogous to what you guys do. I mean, if a law firm wanted to recreate the depth of knowledge and expertise that your team has, it costs them so much time and money. You're going to, if they outsource this to you, you're able to get the best results and at the lowest price point because... trying to recreate the depth of knowledge to get those kinds of results. It just, it's not going to be a fruitful endeavor, especially when the law firm really, you their primary goal is to secure compensation for the injured, not become experts in lien resolution or marketing. Right? So you want the best people, the best equipped people to help you. and help your injured client in our services get the best outcome. And that's exactly what law firms expect when they engage us. And we can deliver on that. Kevin Daisey (14:07) Yeah, it's all about moving the case through the process and getting it dealt with. And time is, you don't want to extend the timeline on that. Sounds like bringing you in would shorten that timeline and take time and effort off the team that could be working on other cases. Jason Lazarus (14:26) Yeah, it's time on desk bottlenecks. mean, that's when you look at this particular area, it is always problematic for law firms. And it's not always that you can speed it up. But if that's removed from the plate of a paralegal who's got tasks that they can do that enhances the value of another case or moves another case to resolution versus sitting on hold with Medicare. As a law firm owner, what would you rather your paralegal be doing? I would think it would be enhancing value of your client's cases or moving cases towards resolution faster or helping you prep for trial, not sitting on hold with Medicare for the 50,000. Kevin Daisey (15:10) Yeah. So I'm going to get more out of the team that you already have. And that makes sense to me. yeah, I guess can kind of like marketing. Like you said, yeah, if you wanted to hire my team, you'd have with the expertise you'd to have. If it was the knowledge of my team, yeah, they'd have to have, you know, six full-time people that would cost, you know, a couple hundred thousand dollars a year at minimum, just to have. Jason Lazarus (15:14) soccer. Kevin Daisey (15:34) And those people would probably be bored to death because they'd have one client to, to focus on. So yeah, yeah. get what you're saying. So yeah, it makes sense. mean, so, so yeah, I guess, you know, for my attorneys out there listening, you know, uh, familiarize yourself with the service, uh, and Jason's company, of course, um, Synergy, um, I checked it out and I, again, as a non-lawyer and on, you know, uh, firm owner, that sounds like an air brainer to me. It's something that's still, I'm not super dialed in with and familiar with, it's, I knew that time on desk and moving cases through is the lifeblood of a firm. So it makes sense to me for what I know. Jason Lazarus (16:15) Then as law firms really dig deeper on metrics and how to run their firm, you know, at the right profit margin. and that's critical is, is looking at time on desk. And this is one area where, know, that, that is something that if you evaluate it and look at time spent by staff, it is going to be a business. No brainer when you really evaluate that. that cost to the firm. Array Digital (16:49) Today's episode is brought to you by Answering Legal. Now I just switched my company Array Digital over to Answering Legal. And it's made my life a whole lot easier. If I can't get it to the phone, there are 24 seven virtual receptionists take the call and take them through a full intake process. So we never miss new business again. Now, Answering Legal has been at this for more than a decade. and they specialize in answering phone calls for law firms like yours. They even have a brand new, easy to use app and they integrate with all the top legal softwares and platforms. So for my listeners today, we actually have a special deal of a 400 minute free trial offer of Answering Legal services that you can try out by going to answeringlegal.com forward slash array. You can also call 631-437-4803 and use special code DAISEY. That's my last name. D-A-I-S-E-Y. So go check them out and let's get back to the show. Kevin Daisey (18:07) Yeah. Well, I want to switch gears quickly because you are, and you know, you have multiple businesses and you're a lawyer yourself and you have different passions, like, but just more of an entrepreneurship, um, you know, switch up here. So you're running all these things. You're involved in all these things. Like, what does that look like for you? I mean, um, I, you enjoy all those things, I assume. And as an entrepreneur, you get bored. like to do different things, start other companies and, and, know, you kind of create chaos for ourselves. you know, he's like, yeah. But kind of what's that like? What's your day look like, you know, with Synergy versus your firm versus other things you have going on for those out there listening? Jason Lazarus (18:49) Yeah, it, it can be, or, or at least look disjointed. You know, I, in the midst of writing my third book, I'm, I've got a podcast like this. It's like you talked about, I've got thought leadership content that I create. I've got, you know, internal duties for Synergy. I've got the law practice like this morning. I'm in a hearing for a Medicaid recipient. You know, I still do work with clients individually on the. government benefits planning side or just trying to figure out legally what's the best vehicles to protect the recovery. so yeah, it's, it, it is for me, it's all stuff that I'm passionate about and love doing. So it's, it's pretty easy to, you know, look at this and say, it makes sense for me. It's probably not for everybody. I mean, I. come from a family of entrepreneurs and probably was destined to be kind of where I am just by virtue of the experiences I had. I, you when I got out of law school, I, I practiced, I med mal defense work and then did workers comp defense works, all insurance defense work. And then said, I need to do something that's more business oriented and, still serving that same population and got into. Kevin Daisey (19:44) You Jason Lazarus (20:11) settlement planning and that kind of led to lean resolution. And so it's been an evolution for me of getting to a place where I can leverage my education background, my areas of expertise, particularly in Medicare compliance, government benefits, healthcare, lean resolution. Those are all areas where I've developed a niche in my practice personally. You know, I find it rewarding because I get the opportunity to help people, whether it's helping a law firm, you know, take something off their plate, like the Medicaid lien I handled this morning, or, you know, assisting someone that's been injured with how do they keep their government benefits intact or. the thought leadership, you know, writing a book that that's going to help lawyers or help someone that's injured, you know, like the books I've written, the money that those have generated goes to charity. I'm not doing that for, for my own personal gain. I'm doing it to help and hopefully help, you know, whether it's a trial lawyer, identify an issue or injured party better understand what it's going to happen next. That that's my, you know, part of what for me drives all of this is that I actually get to be part of the solution. You know, there's not a lot of businesses where you can say, you know, definitively here's, here's an outcome, like particularly dollars saved for an injured party that they need to care for themselves. That is an incredible opportunity that we have. Kevin Daisey (21:31) Mm-hmm. That's awesome. No, I appreciate you explaining that. And honestly, I think it's awesome. think for me or any lawyers listening, lawyers that probably listen to my show anyway, we're drawn to those kinds of people. People that they have different passions and they're pursuing those passions. And they run strong companies and relationships across the board. So it's just cool to see what you're doing. and how it all ties together with your story and your background. And it's always cool to see people's story on how they navigate to kind of what they end up doing and through experience and things like that. a cool story and background. So, and you're out there helping people. So that's great. Jason Lazarus (22:29) Never a straight line path there for sure. if you had asked me, you know, when I was in law school, would I end up here? I would have never, ever guessed it. Ever. Kevin Daisey (22:38) Would he end up on the managing partners podcast? Never thought of million years. Jason Lazarus (22:42) Right, exactly. Kevin Daisey (22:44) Well, I'm glad you're on here sharing. So it's a really cool story and helping a lot of people, a lot of different ways. you, have three books. I want to make sure we, we were out there. So obviously what was your first book? Jason Lazarus (22:53) First book, Art of Settlement, and actually the second edition of that book is coming out sometime the end of this month is what I'm told by my publishers that basically I've just taken that and updated it, enhanced it. And so really thrilled about the opportunity to release that second edition. The second book was called Litigation to Life. So the first book was written for trial lawyers, central guide to... issue spot, understand issues that are important for their clients. Litigation of life was written for injured parties to better understand what they might expect when they're going through the process. Third book is, don't have the title yet, but it's basically a treatise on healthcare lien resolution, specifically written for trial lawyers to help guide them on different aspects of lien resolution from. the ethics of all of it to why they might want to outsource to the details for liens that they don't outsource, know, different, different types of liens and what are important salient points related to all that. similar, similar, you know, to art of settlement, just more focused on the healthcare lien resolution, hopefully become an essential desktop guide for trial lawyers to have when. they need a little more substance and information about healthcare lien resolution, are trying to do it themselves. Although I would still tell them, probably want to call us. Kevin Daisey (24:23) Just call Jason and his team. So, well, that's amazing. So well, good luck and congrats on the books that you already have out. And the third one you have coming out. What is the best way for my lawyer friends to connect with? I know it's that partnerwithsynergy.com, right? Jason Lazarus (24:39) Yeah, that's that Synergy's website. And, if they want to learn more about me and they can go to Jason D Lazarus.com that websites got links to the books that I've written and a little bit of information about me, but ultimately, you know, really it's, it's connecting through partner with Synergy.com or find me on LinkedIn and, you know, other ways, but too, if, you want to contact me directly, it's Jason. at partnerwithsynergy.com. And I always give out my cell phone to you. Feel free to text me or call me 407-687-4165. Kevin Daisey (25:13) Go ahead. Yeah, if you really, if you message me too, I'll do an intro by email or LinkedIn. I'm happy to do that for you. Also, if you go to jsondlazarus.com, his LinkedIn's linked at the foot of there too. So you can just hop over there and connect with him there. Jason Lazarus (25:31) And I am right now we're offering free digital copies of the first edition of my book. So if anybody's listening to the podcast wants a copy of that book, just feel free to email me, jason at partner with Synergy.com and we'll get a, we'll get a free copy of that sent to you. Kevin Daisey (25:49) Absolutely. then your podcasts trial lawyer view. I was just on that recently, so that'll be coming out later this year, I think, but I appreciate you having me on, but check out the podcast. Awesome podcast, has a, has a great file and great content there. So you can also check them out. There's a check out Jason all over the place. Jason Lazarus (26:10) Thank you. Yeah, I appreciate it. Then it was great having you and love, love the opportunity to talk to trial lawyers and people like you who have so much to give to the audience. I know, you know, I'm sure you experienced this. You learned so much by hosting a podcast and it's, it's very cool to get that opportunity. Kevin Daisey (26:29) Oh man, it's invaluable. know, folks all the time are like, lawyers and why marketing and why all this stuff? And with the podcast for me, you know, think it, I always tell people, I started just to meet lawyers and that was it. And then it became like, you know, my clients are lawyers. So I learn from them, about them, their needs and what drives them and how they're growing their firms and what's important. And then of course referrals and connections and, there's just so much I learned just that I can also apply to my own business. Like, so it's like a, you know, I can't even count all the, the, the, positives that come out of it. So, yeah, it's been great. And I'm just, you know, I'm sitting here talking to you about lien resolution or, or, you know, stuff about law firms. I'm not a lawyer, you know, so I can hang in there, but that's still. I can get lost pretty quickly too, so I try my best, but I've just learned so much about the industry and how it impacts people, to be honest with you. So it's been quite amazing. Jason Lazarus (27:27) Yeah, me too. And that's, that's what's just cool about getting to do these, whether I'm talking to somebody else or having someone on my podcast, it really is an opportunity to have conversations that are meaningful. And yeah, as I said, we have the opportunity and privilege. We were involved in a, a marketplace that really helps people, which is not too many businesses get that, that true. Kevin Daisey (27:49) It's, it's interesting. I now, sometimes I just got one of the other day, I had a lady reached out to me with a, with an injury thinking that I was a lawyer and she was in California and was like, Hey, I'm having a problem. Just getting a lawyer like to call me back or get in touch. And I know that's a problem across the board, but, so I talked to her and say, you know, found out she had some surgeries and she had this injury and all this stuff. And I'm like, So I literally got a hold of two law firms that I know, in California and they both reached out to her immediately. And, she texts me back like this long, like, thank you. know, so was like, that's pretty cool. So, but I'll have lawyers reach out to me and say, Hey, Kevin, do you know a lawyer that does this in this state? I usually do, friends, family, Kevin, I need a lawyer. Like happens all the time. I've podcast guests will call. Hey, I got a guy in my office. He's in Virginia. You're in Virginia. You know, so it's, you know, become a little bit of a resource there for, for referrals. I'm not a lawyer, so I can't give referral fees, but, happy to refer anybody. So if you have a need, let me know. I'll find someone that can help you. Jason Lazarus (28:52) Absolutely. Yeah, I do it all the time too. get those, I get them through the internet. Yeah, cause I've got a lot of content and I even the injured parties will find me and I try to do what I can to try and get them to the right place. Kevin Daisey (29:05) Yeah, you look. Yeah. Which is cool. I mean, that's, that's been growing and I've been, it's every time we get someone that needs help, like, all right, who do I know? I can connect the dots and, and help them out. So the podcast has been, been awesome for that. So, well, Jason, man, I appreciate you coming on to share your story and your passion. And, um, yeah, if you PI folks out there don't know this as a service, um, I would suggest connect with Jason, check out Synergy and, Yeah, I've met with some of the members of his team and they're just rock solid. So, I think you'd be good in good hands. So check them out and connect with them. Jason Lazarus (29:41) No, I appreciate that. And one thing I forgot to mention, but we have pretty interesting client portal that allows clients 24 seven access to resolution data so they can see in real time what's going on with the resolution of cases. So it's not just about the expertise we have. We've also created these digital ways of interacting with clients to make it easier for them to see what's going on and, you know, send us documents and whatnot. You know, it's, it's become so Digital these days, obviously, you know, with the way things are moving, especially are moving, that's something that's really important to have as part of the delivery of these services. Kevin Daisey (30:19) yeah. Communication and updates. that's, you know, one of the biggest complaints you'll see on any bar for a state, you know, bar is communication and organization and know what's going on. And that's just a big problem across the board. So that's super important these days. And all is moving fast. But again, as I talk to firms, you know, on the lower level of, of sophistication on a daily basis, you're surprised like, Yeah. A website that's 10, 15 years old and, uh, you know, they've never done marketing and, know, there, there's plenty out there that just have to wake up or they're, they're going to be left behind. So, you know, but you guys are on the cutting edge. So that's good. Well, cool. Jason, thanks for my watch coming on and sharing and everyone. Thanks for tuning in. I hope you enjoyed Jason's story. Very unique. And, uh, you know, he's, he's out there doing good things. So, uh, please connect with him and. We'll see you on the next episode. Jason Lazarus (31:12) Appreciate the invite. Kevin Daisey (31:13) Everyone, we'll see you soon. Jason, stay on with me. See you on other side.

About The Host: Kevin Daisey
Kevin Daisey is both the co-founder and Chief Marketing Officer of Array Digital, with a legacy in the digital marketplace spanning over two decades. Kevin’s extensive experience in website design and digital marketing makes him a valuable strategic partner for law firms. He doesn’t just create digital presences; he develops online growth strategies that help law firms establish and lead in their respective fields.
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