In episode 258 of Journey to $100 Million, Erik discusses how he recently started deleting emails, leaving zero remaining in his inbox. Erik clears out his mailbox fully about every six months, something that causes him many mixed feelings.
Although Erik loves it when he clears out his email, he often wonders where all the emails and actions are! However, Erik is able to put his mind at ease when he realizes that he has put together a solid team and assigned them to take over the operational work. Communication with the customer and “boots on the ground” details no longer go through Erik, but instead goes through the team.
Inbox zero is beneficial to Erik because he is able to say organized and stay on task, but he must adapt to the fact that he is no longer needed on certain assignments. Overall, he feels accomplished knowing he has an amazing team that can take over the work. When the team can take care of this other work, Erik can go where he is needed. Inbox zero allows Erik to highlight the fact he is not needed for operational tasks but needed elsewhere!