Kevin once took on a project he didn’t think he could succeed in, however, he took it on anyway and ended up giving back the client’s payment. In episode 250 of Journey to $100 Million, Kevin explains this situation, and what he learned from it.
Back in the day, Kevin met with a potential client and went over the functions and features of the site they wanted to build. Kevin knew it would be difficult, and he worried that his team did not have the capabilities to build it. Therefore, Kevin decided to give it a shot himself.
About two months in, the demos of the site were not working properly and he came to the realization he could not complete this project. Unfortunately, the client ended up asking for the money back. Kevin speaks on how he now understands he should not have attempted this project, especially knowing that his own employees would not be able to take on the project either.
Fast forward to today, and Kevin now knows to consult his team and only pursue work that he knows would be manageable. Sometimes there are stretches and risks that should be taken, but that is only when the team feels they can deliver results. Do not take on a project you cannot do. If you see a project is going in the wrong direction, speak up right away, and point them in the right direction – you want to resolve these issues as soon as possible. There are risks that should be taken in business, but if you flat out know a project will not work, act quick, and make the right decision.