Erik recently spoke with Kurt Krause, the president and CEO of Visit Norfolk. His job is to get people to come to the Norfolk area and as you can imagine, COVID has posed a bit of a challenge for him.
Now more than ever, increased communication with your staff is so important. When we started working from home in March, we were more disconnected than ever. Being remote required a new level of communication with staff. Meetings became more frequent because we needed to communicate more than ever.