How to Make Sure Array Digital Arrives in Your Inbox

Are you missing out on your favorite newsletters because they go to your Promotions tab or Spam? Is your newsletter getting horribly low open rates? We hope this solution will help get those newsletters seen by yourself and your customers!

Here’s a way to ensure it lands in your inbox across different mailing platforms:


If it’s in your Promotions tab, simply drag the email over to the Primary tab, and click “yes” on the pop-up in the left-hand bottom corner. If it’s in your Spam, right-click the email and say “Not Spam.”

For extra precaution and to ensure we land in your Primary inbox, whitelist the email address the newsletter comes from.

Here’s the step-by-step process for whitelisting

  • In the right hand corner of your screen,  click the gear icon then “See all settings”
  • Click “Filter and Block Addresses”
  • Select “Import filters” and upload the attached file in this email and you’re done!
  • You can also click “Create a New Filter”
  • Enter the email into the “From” section and click “Create Filter”
  • Select “Never send to Spam,” “Always mark it as important,” and “Categorize as:” choosing Primary from the drop down list.

Here’s a video to explain all of these processes better:


If you have Yahoo, simply click our email and “Add to Contact”


For the Outlook app on your desktop, open our email and click “Never Block Sender”

The web browser version of Outlook is slightly different.

On click “Add to Contacts.” while it may prioritize our emails, they may still be sent to spam. take extra precaution by clicking “View All Outlook Settings.” Click the “Junk Email” option in the left pane. Add senders to the “Safe senders and domains”

Website Design, Search Engine Optimization (SEO), Online Advertising, Social Media & Digital Marketing.
© Array Digital LLC

Website Design, Online Advertising, SEO, Social Media & Digital Marketing.
© Array Digital LLC