Recently, Erik went to call a client from his car and he was using a voice prompt to do this. The client’s name is very similar to that of an employee who Erik had fired 2 years ago. So, of course, he ended up calling this person and Erik realized it as soon as the guy answered the phone.
Instinctively, Erik wanted to just hang up but the guy probably had caller ID and would know it was him.
It turns out that when Erik fired him, there were a lot of things going on in the guy’s personal life that escalated and affected his capability to do his job. It was a really bad time in his life but it was really affecting his work here.
So right off the bat, Erik admitted what had happened but then said, “Hey, we haven’t talked in a while, how are you doing?” It turned out to be a very nice conversation and the former employee actually ended up thanking Erik for letting him go because the personal thing he was going through was not allowing him to perform to the best of his ability in a business environment.
Erik J. Olson is an award-winning digital marketer & entrepreneur. The Founder & CEO of Array Digital, he is also the host of the Journey to $100 Million Flash Briefing and daily podcast, and the organizer of the Marketers Anonymous monthly meetups.
Kevin Daisey is an award-winning digital marketer & entrepreneur. He started his first company when he was just 23, and is the Founder & CMO of Array Digital. Kevin is the also the co-host of the Journey to $100 Million Flash Briefing and daily podcast, and the co-organizer of the Marketers Anonymous monthly meetups.