Being honest, and being perceived as an honest person, is the bedrock for building trust with team members and clients. We must be confident enough in ourselves and our relationships to be able to expose the truth - the good, the bad, and the ugly - to each other and to our clients.
We will be some of the best at what we do, and provide the highest quality products practicable. We will always produce products that the majority of us believe is superior the majority of the time. Mediocre performance is unacceptable. Every team member is empowered to highlight discrepancies that diminish our goal of providing high-quality products.
We will be punctual and complete tasks, milestones, and projects on time. If we cannot meet established timelines, we will alert others before the deadline passes.
We partner with our clients to understand and solve their business problems through high quality software delivered on time. As important, the client must have a satisfactory experience interacting with us. A satisfied client results in additional opportunities from the client and their powerful referrals. Without client satisfaction the relationship and experience turn toxic.
When a team member needs our assistance, we are ready and willing to help. We work together to teach, learn, and accomplish the work that needs to be completed.
We yearn to experiment with new technologies and techniques and to determine better methods for serving the company, our clients, and our projects. Learning occurs both on and off the clock to stay on top of our rapidly changing industry. We expect that everyone in the company will be lifelong learners and bring new ideas and techniques into the company.
We strive to conduct ourselves professionally - not to put on an air of formality. As professionals we will conduct ourselves in a professional manner at all times. That said, there is no need for formality in behavior or attire (ex: dressing up). Professionalism is expected; formality is not.
[Array Digital] has provided invaluable support and guidance to Segin as we have continued to expand and enhance the functionality of our core product "RynohLive". The [Array Digital] team has seamlessly integrated with our in-house development staff, provided the architecture, methodologies, and technical expertise that was critical to the sustained growth and expansion of RynohLive.